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I was working the counter when some old knucklehead sashayed through the doors and wanted a thermostat for his car. His complexion told you he had money: he was in his 60s and his face was smooth and more or less wrinkle free. Meat on people who don’t worry year in and year out about food and housing tend to maintain a youthful elegance. His face wasn’t taut or shiny, which ruled out plastic surgery. He was simply a man whose concerned lay outside the sphere of struggling to make ends meet.
Like most people with money who found their way into the part store, he was clueless. He knew the year and the model but not the make or the engine size or the OE thermostat temperature. He somehow knew he needed a thermostat and expected me to procure it for him. (more…)